PC
Delete Software Support:
"I
have been playing around with the program and it is very simple
to use. It is great software. The support behind the product is
wonderful! That is the most important thing, knowing that someone
is there who can... and will help you if you have a problem."
Cindy Smith
pussycat_n_around@yahoo.com
"Wish my cellular
telephone company, were as quick in response, as you. Thank you,
for the Quick Start."
Diana
Help
is just an Email Away: (24 hour support)
If
you run into a problem while using PC Delete just click on the
help button to launch the internal help application. Most problems
can be remedied by simply reading through the help file and FAQ.
(Frequently Asked Questions)
Registration
Key & Download Information
If you need to retrieve a replacement copy of your registration
key and download details you can obtain
a replacement instantly here.
Did
not recieve our email?
If you have
not received your registration or support email reply please click
here to read about preventing your ISP from blocking your valid
emails.
*(Important)
However unlikely - If you do ever run into a problem please state
the "exact" problem you are having with a full detailed
description, model of your computer, version of operating system
installed and anything else you think may help us pin point and
resolve the problem you are having.Please
include your registration key in all support requests:
If
you are having a problem that can not be resolved with the help
file or FAQ you can email support with the above information at:
registrationkeys@yahoo.com and we will investigate your problem
directly.
We
take software support issues very seriously and you will receive
a response from a live customer service tech that will help you
resolve any problems you are having not an automated message.
The
Staff,
Virtual
Imagination Inc.
Frequently
Asked Questions: (click here
for system requirements)
Can
I run pcdelete on a MAC?
Sorry, PCDELETE is for the windows operating system only.
Will
PCDELETE clean my documents menu?
Yes, PCDELETE cleans the windows document menu, you can even use
the scheduler so PCDELETE automatically keeps it clean periodically
while you work.
Does
PCDELETE clean up Internet cookies?
Yes, PCDELETE will clean up all the cookies set on your system.
There is also a log file that you can add domains to for trusted
websites whose cookies you want to keep. The cookie cleaner feature
can also be set to work on the scheduler so PCDELETE will clean
up your systems cookies automatically in the background while
you work.
Do I have to launch PCDELETE every time I want to delete something?
No, PCDELETE give you the option of incorporating itself into
the windows menu system so you can right click and send documents
and files directly to PCDELETE for digital shredding! PCDELETE
will incorporate it's system into many of the windows you use
to help save you time.
Can
I clean the files that I have deleted in the past with the recycle
bin?
Yes, with the clean hard drive module (separate module) you will
be able to run the digital cleaner on the free space on your hard
drive. This will destroy any left over data and files that you
have deleted in the past that can still be recovered. PCDELETE
will digitally shred your data so it can never be recovered.
Can
PCDELETE clean my web browsers history?
Yes, PCDELETE will clean Internet explorer history and temporary
files to protect your privacy. You will no longer need to worry
about anyone being able to see the history of your Internet browsing
through the history menu or temp files.
Is
it automatic?
Some features of PCDELETE can be run on the built in scheduler
so you can set it and forget it. PCDELETE will then clean your
system according to your preferences automatically in the background
while you work.
What
if I forget to start PCDELETE?
You can choose whether you want PCDELETE to start up automatically
when your system is started. Once started and you have your scheduler
set up PCDELETE will work around the clock cleaning your system
for you. You can set it and forget about it.
What
if I forget to use pcdelete and have files in my recycle bin?
PCDELETE can automatically delete files in the recycle bin with
it's digital shredder so you do not have to worry about how your
files are deleted. As long as you have the recycle bin feature
turned on in the scheduler PCDELETE will destroy the data you
need destroyed and protect your privacy..
Does
PCDELETE use a lot of disk space?
Not at all, PCDELETE uses minimal system resources and does not
require a lot of disk space to operate.
What
if someone uninstalled PCDELETE on me?
Not a problem, PCDELETE is password protected. At installation
you are presented with a field to create a password. PCDELETE
cannot be uninstalled without your password.
System
Requirements:
32
bit version: Windows 95/98/2000/NT compliant
8 MBs RAM. 486DX or better, pentium recommended.
10 MBs of hard drive space.
Internet Connection
Y2K Compliant
The Bottom Line is that PCDELETE is simple to use and HIGHLY
effective!
